Cookie statement, see below

The following controller communicates the processing of your personal data by way of this “Privacy Policy”. This processing is performed by Mermedia as data controller, with registered office at Stenenstraat 9a, Oostende, Belgium, listed with the CBE (Crossroads Bank for Enterprises) under number BE 0879.873.538, in accordance with the applicable legislation relating to the protection of personal data.

This privacy policy outlines the essential information that is used to process your personal data.

By providing your personal data on the website and by entering Personal Data in the email addresses stated on this website, you declare that you have taken due note of this Privacy Policy, and that you also expressly agree with it and with the processing as such.

Article 1. – General

Mermedia makes every effort to comply with European Regulation 2016/679 of 27 April 2016 with regard to the Processing of Personal Data (General Data Protection Regulation or better known as GDPR).

Article 2 – Personal data

2.1.      Personal data which you communicate to us:

–      Category 1, if you do not register: your IP-address

–      Category 2: if you register for the newsletter or a webinar: your email newsletter preferences;

–      Category 3: via cookies: tracking of how you use the website;

–      Category 4: invoice and contact details if one of the products or services of Mermedia is ordered or a contact request is submitted;

2.2.      Mermedia can collect data on you (Personal data) in different ways:

  •   by using cookies (see below);
  •   when you register for the newsletter, request contact, use the website or order a Mermedia product or service.

2.3.      The website also uses cookies that collect a number of personal data. See Article 9 for the provisions on the use of cookies.

Article 3 – Purposes of the processing

3.1.      General purposes:

Mermedia shall use the Personal Data collected from you exclusively for the following purposes:

–       Category 1: to attend to and improve this website and to include Personal Data in anonymous statistics, which cannot lead to the discovery of the identity of particular persons or companies, the legal grounds for which are Mermedia’s legitimate interests to make ongoing improvements to its Website and service provision;

–       Category 2: to send you direct marketing, newsletters, the legal grounds for which are your explicit, advance consent. This consent can always be withdrawn;

–       Category 3: to improve user experience, the legal grounds for which are your explicit, advance consent;

–       Categories 4: to provide and invoice the services you have requested, the legal grounds for which are the provision of a service that you requested.

You are not obliged to disclose your personal data but please understand that it becomes impossible to provide certain services if the processing is refused.

3.2.      Direct marketing:

If you have already been included in our mailing list as one of the recipients of hard-copy and/or soft-copy marketing material, Mermedia can use your data to send marketing and other material relating to the various services using electronic messaging or remarketing services.

Such consent can be withdrawn, free of charge and without giving any reason and at any point in time by clicking the unsubscribe link provided. Said unsubscribe link is included in every email sent for direct marketing purposes.

Mermedia will not sell, let or make your Personal Data available to third parties, unless you give your advance consent.

3.3 Where we process data

1. We personally and our external processors will only process your identifiable personal data in the EEA (European Economic Area).

2. We can transmit your anonymised and/or aggregate data to organizations outside the European Area. If such transmission is made, we will ensure that there are appropriate warranties to guarantee the security and integrity of your personal data, and that all the rights that you could enjoy under the applicable mandatory law relating to personal data are guaranteed.

3. The following legal protection mechanism will be implemented if there is a transmission of your personal data and/or anonymised and/or aggregate data:

Which? Google
Country outside EEA? USA
Lawful transmission system? US – EU Privacy Shield

Which? Facebook

Country outside EEA? USA
Lawful transmission system? US – EU Privacy Shield

Which? Pinterest

Country outside EEA? USA
Lawful transmission system? US – EU Privacy Shield

Article 4 – Access by third persons

4.1.         We may grant employees access to your personal data to be able to process such data.

4.2.         We guarantee a level of protection similar to this Privacy Policy by making contractual obligations enforceable vis-à-vis said employees and persons whom we engage.

Article 5 – Duration of the processing

We store and process the personal data for a period necessary for the purposes of the processing and for the purposes of the contractual relationship between you and Mermedia.

Article 6 – Your rights

The following rights relating to own personal data can always be exercised merely by request.

6.1.      Right of admission and perusal:

You have the right at any point in time to take due note of your personal data, free of charge.

6.2.      Right of correction, removal and restriction:

You are free to disclose or not to disclose your personal data to Mermedia. In addition, you also have the right to request us to correct, supplement or erase your personal data.

6.3.      Right of objection:

You always have the right to object to the processing of your personal data for serious and legitimate reasons or for direct marketing purposes.

6.4.      Right of portability:

You have the right to obtain your personal data in a structured format and/or to transfer them to other controllers.

6.5.      Right to withdraw consent:

Where the processing is based on your advance consent, you do, of course, have the right to withdraw it.

6.6.      Exercise of your rights:

You can exercise your rights by contacting us for such purpose, by email, at Additional identification may be requested for legitimacy purposes.

6.7.      Automatic decisions and profiling:

No profiling methods having detrimental automatic impact on the services received are used while your personal data are being processed.

6.8.      Right to submit complaints:

If you have a complaint regarding our processing of your personal data, you are at liberty to file a complaint with the Belgian Data Protection Authority. For more information, go to

Article 7 – Security and Confidentiality

7.1.      We have developed technically and organisationally adapted security measures to prevent personal data collected from being destroyed, lost, forged, changed, accessed without permission or disclosed to third persons by mistake and to prevent any other unauthorised processing of such data.

7.2.      Under no circumstances can Mermedia be regarded liable for any direct or indirect damage arising from incorrect or unlawful use of the personal data by a third party.

7.3.      You must comply with the safety prescriptions at all times. You are therefore the sole person responsible for the use made of the website on your computer, your IP address and your identity data, as well as for the confidentiality thereof.

Article 8 – Links to other websites
8.1.         Mermedia is not responsible for the content of websites referring to links which the administrator or visitors mention on the Mermedia website. Visitors must be aware of the fact that the privacy of other websites may differ from that of Mermedia.

8.2.         A link to a website cannot be regarded as express approval of the content of this website, neither can the correctness be permanently guaranteed.

Article 9– Cookies


The following definitions apply for the purposes of this Cookie Statement (“Cookie Statement”):
“Mermedia”: Mermedia, which has its registered office at Stenenstraat 9a, Oostende (Belgium) and is registered in the C.B.E. under VAT number BE 0879.873.538  in accordance with the applicable legislation relating to the protection of personal data.


A cookie is a small text or data file that we store in your browser or on the hard disc of your computer. This allows us to remember your preferences when you use our Website. Your permission will be requested to store the various categories of cookies that we use from the moment that you visit our Website.

Unless you have modified your browser settings to decline the use of cookies, our system will place these cookies as soon as you visit our Website.


Our website uses cookies and other similar technologies to distinguish your user preferences from those of the other users of our website. This helps us to offer you a better user experience when you visit our website, and it also allows us to optimize our website.

However, cookies and similar technologies do not enable the systematic collection of data which could identify the users of our website. They only help us to improve the operation of our website, to understand the interests of our users and to measure how effective the content of our website is.

As a result of recent legislative changes, all websites that target specific parts of the European Union are obliged to ask you for your consent for the use or storage of cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and comprehensive information about the cookies that we use and their purpose.

Please read our privacy Policy to take due note of the privacy regulations that apply to the website.

For more information about this Cookie Policy, you can contact us at info @


Below you will find an overview of the functional and non-functional cookies that are used on our Website.

NameTypePurposeStorage period
cookielawinfo-checkbox-necessary FunctionalFunctional cookie used to register cookie approval of a visitor1 day
viewed_cookie_policy FunctionalFunctional cookie used to register viewing of the privacy policy of a visitor1 year
pll_language FunctionalFunctional cookie used to register the language of the visitor1 year
_gaStatistischGoogle Analytics – This cookie registers a unique anonymous ID for the information involved in website statistics2 years
_gatStatistischGoogle Analytics – Used in order to throttle request rate1 day
_gidStatistischGoogle Analytics – Registers a unique ID that is used to generate statistical data on how the visitor uses the website1 day
_cf_bmStatistischConvertkit – Registers the distinctions between a human visit and a bot1 day
_pinterest_cm MarketingPinterest – Used by Pinterest to register the usage of Pinterest services by a visitors.1 year
_ir MarketingPinterest – Used for optimization of ads running on Pinterest platforms.1 day
IDE MarketingGoogle Doubleclick – Used by Doubleclick to measure interactions with advertisement. 1 year
test_cookieMarketingGoogle Doubleclick – Used by Doubleclick to check the existance of cookies.1 day – Registers session state between different sessions.1 year – Registers anonymous data in order to measure interactions with the website.1 year – Registers anonymous data in order to measure interactions with the website.13 months – Registers anonymous data in order to measure interactions with the website.13 months


You can prevent cookies from being stored or remove cookies already stored by adjusting the settings in your browser. You find help to adjust these settings on the website of the browser that you use. Remember that disabling cookies when visiting the Website may cause some or all of the functions of the Website not to work properly.

If you have a complaint regarding our processing of your personal data, you can always contact us at the following email address If you are still dissatisfied with our answer, then you are at liberty to file a complaint with the competent Belgian data protection authority. For more information, go to

This Policy was last updated on 6 April 2020

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